To be eligible for a return, your item must be in the same condition that you received it, with tags still on, unworn and unused. Return enquiries must be emailed to us within 14 days of receiving your order.

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

To start a return, email us at returns@pallionpoint.com

Have a question about our products, your order, or the brand? Reach out to our friendly customer service team - we’d love to help.

Email us: support@pallionpoint.com

For collaborations, creator partnerships, influencer gifting, photoshoots, or affiliate enquiries, please reach out here:

Email us: collabs@pallionpoint.com

Interested in stocking Pallion Point, placing a wholesale order, or organising corporate gifting? Please send us an email with your company details and any relevant information, and we'll be in touch.

Email us: wholesale@pallionpoint.com